Michael Charles
Michael CharlesFounder · 14 years in enterprise IT

I build AI into the systems your team already runs on.

If your team is buried in repeat work, slow handoffs, or reporting overhead, I help fix the workflow without forcing a rip-and-replace. The work is scoped clearly, priced clearly, and documented from day one.

Best fit: 10–200 person service businesses already running day-to-day work in M365, Google Workspace, HubSpot, QuickBooks, or similar systems.

First build checkpoint: usually 30-45 days from kickoff.

Discovery Sprint first. If we move into implementation, that fee is credited.

5 hrs15 hrs/week40 hrs
450
hours reclaimed/year
$20,250
projected annual savings
$/hour

Your team is leaving 15 hrs/wk on the table. Let's find the top workflows to fix first.

Assumptions: 60% automatable repetitive work, 50 working weeks, $45/hr blended cost.

Baseline first
Document cycle time, handoffs, and bottlenecks before any build.
Shared targets
Agree on the target before implementation begins.
30/60/90 cadence
Track progress at fixed checkpoints instead of vague updates.
Single owner
The person you hire scopes, implements, and supports the work.
How I Work

You work directly with me.

I scope the work, build it, and stay on the hook for rollout. There is no handoff after the sale.

I do not sell theory by itself.

If a workflow is worth changing, I want it mapped, built, tested, and adopted, not just discussed in a deck.

I will tell you when the math is weak.

Some workflows are not ready. Some are not worth automating. I would rather say that early than force a project.

The work stays with your team.

I build inside your stack, document it, and train your people so you are not stuck depending on me forever.

The Moment

AI adoption is accelerating. Most companies are stuck at “pilot.”

The gap isn’t between companies that use AI and companies that don’t — it’s between those who’ve embedded it into real workflows and those still experimenting. That gap is where I work.

72%

of businesses now use generative AI — up from 33% just one year prior.

McKinsey, 2025
74%

still struggle to scale AI past the pilot phase.

McKinsey, 2025
$3.70

returned per $1 invested — for companies that integrate AI into existing workflows.

Deloitte, 2026
74%

of small businesses using AI say it already makes them more productive.

QuickBooks Survey, 2025

“Gartner predicts 40% of enterprise apps will embed AI agents by late 2026 — up from under 5% today. The question isn’t whether your tools will get smarter. It’s whether you’ll be ready when they do.”

How It Works

From opportunity to impact in three steps

01

Discovery Sprint

1-2 weeks

I map the work, find the bottlenecks, and rank the best places to start.

02

Implementation

Scoped to your needs - 4-24 weeks

I build inside your actual tools, train the people using it, and document the handoff.

03

Results

30-60 days

We track what changed: hours back, fewer handoffs, cleaner data, faster turnaround.

Discovery Sprint fee fully credited toward any implementation package.

Accountability Framework

How outcomes are measured on every engagement.

Step 01
Baseline measurement
I document where your process stands before changing systems or workflows.
Step 02
Target setting
I agree on specific outcomes with you up front so success criteria are clear.
Step 03
30/60/90-day checkpoints
I review progress at fixed intervals and adjust scope based on evidence.
Step 04
Final report
You get a before-and-after summary with documented changes and measured impact.

ZDIT is a new firm. I am not going to pad this site with fake logos, fake testimonials, or inflated outcome claims. Proof gets earned through delivery.

Want to talk through your baseline and the first place to start?

Example workflow

Scenario: Quote-to-proposal · Professional Services

Pull customer & project data
35 min
Draft proposal
90 min
Review & approve
25 min
Send & log to CRM
12 min
Total time saved per proposal148 min → 14 min
Let's Talk

Ready to find the first workflow worth fixing?

No sales team. No pitch deck. Just a direct 20-minute conversation about what is slowing the work down and whether AI can help.

Or email Michael directly: michael@zdit.io

Not ready to book?

Get the AI Workflow Checklist and pressure-test a workflow on your own first. Free, with occasional notes from Michael.