Retainers, Workshops & Add-Ons
Ongoing support, team training, and add-on options for teams that want help after the initial build is live.
Ongoing support after implementation.
Use a retainer if you want continued support, follow-on workflow work, or a direct line back to Michael after launch.
Standard
- –Monthly workflow review
- –Priority email support
- –Bug fixes & optimization
- –1 new workflow per quarter
- –Next-business-day response
Growth
- –Everything in Standard
- –Bi-weekly strategy calls
- –2 new workflows per quarter
- –Team training sessions
- –Same-day response SLA
Enterprise
- –Everything in Growth
- –1 new workflow per month
- –Advanced troubleshooting
- –AI governance oversight
- –4-hour response SLA
3-month minimum commitment. Pricing shared during consultation. Annual discount available.
Retainer pricing is scoped to your needs based on workflow complexity and support level. Book a conversation to discuss the right fit.
Give your team the skills to use AI effectively.
Hands-on sessions, not keynote fluff. Workshops are built around your team, your use cases, and the tools you already run.
Half-Day
Fundamentals, live demos, hands-on exercises
Full-Day
Breakouts, prompt engineering, policy discussion
Executive Briefing
AI landscape, competitive implications, next steps
Bundled Add-On
When added to any implementation package
Workshop pricing depends on team size, customization, and whether it's bundled with an implementation package. Contact me for a quote.
Start with Discovery. Upgrade with credit.
Bundle any implementation package with Discovery and receive full credit toward your investment. Contact me for a custom quote.
Additional incentives: Referral discount available · Full prepayment discount available · Annual commitment discount available
Clear terms. No fine print.
Payment Structure
- →Discovery Sprint: 100% at signing
- →QuickWin Pilot: 50/50 (signing + completion)
- →Larger packages: 40/30/30 milestone-based
- →Retainers: 1st of the month, Net 15
- →Workshops: Due 7 days prior
What's Separate
- →Software/API licensing (cost varies by stack)
- →Hardware or infrastructure purchases
- →Travel expenses if on-site (billed at cost)
- →Scope changes beyond SOW (written change order)
Every engagement starts with a written Statement of Work defining deliverables, timeline, and acceptance criteria. No work begins without mutual agreement on scope and cost.